Buz Club Software Blog

How Club Management Software Can Help You Engage Members

Posted by Buz Club Software on Jul 10, 2019 4:45:22 PM

For private club management, member satisfaction is the number one priority. Giving members exceptional club experiences—both online and in person—is the ultimate goal.

When it comes to keeping your members satisfied, you need to keep them engaged. But what does member engagement actually mean—and how can management encourage it?

Depending on who you ask, you’ll likely get very different answers. Member engagement is defined differently for every organization, but at its core, it’s essentially a way to measure how members are utilizing your products and services.

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Topics: Club Management Software, Member Retention

68 Questions to Ask Private Club Members to Encourage Retention

Posted by Buz Club Software on May 20, 2019 10:03:00 AM

To keep your private club in the green, you need to focus on retaining members—and that means management needs to have an in-depth understanding of member satisfaction across the board.

As any club manager knows, member dues account for the vast majority of annual revenue. In fact, club industry data shows that dues revenue makes up roughly 80% of the money clubs use to support operations regardless of size or geographic location.

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Topics: Club Management Software, Member Retention, Private Club Operations